Apr 13, 2022
In Welcome to the Forum
Specifically, the qualified content of the dispute (such as user reports) will activate the public judgment mechanism, and 30 public judges will vote to decide whether to violate the rules. Content determined to be in violation is automatically disposed of based on the specification. As of now, only some Zhihu users with a salt value higher than 500 points and no violations within 30 days can apply to become a public judge and are eligible to go to the public arbitration hall to receive tasks. A Brief History of the Internet "Jury": From Ali Public Review to Zhihu Arbitrator It seems that Zhihu, as a UGC platform with relatively high quality of domestic users, may be able to avoid a series of problems encountered by the Weibo supervisor system, but this is not the case. For example, high-quality communities often have the problem of too vertical content, which leads to the possibility that the judges telemarketing list may cross vertical fields and lead to abnormal judgments; there is not enough incentive system, which leads to low efficiency. In other words, for the UGC platform, there is still no perfect "jury" system at this stage. 3. Xianyu / Mutual Treasure: Still aiming at the issue of trust Speaking of which, Ali, which was the first to solve the problem of transaction trust with a third-party tool such as Alipay, was also the first Internet company to try a "jury". As early as 2012, Alibaba launched the "Alibaba Public Review" mechanism to solve the problem of distinguishing between knockoff products with similar trademarks and counterfeit goods with fake trademarks, and then it was promoted to many of Alibaba's product lines. In July 2016, in order to resolve the growing number of disputes, Xianyu launched a "small court". Specifically, when a user has a sales dispute in Xianyu, he can choose to apply for a small court ruling. The system will randomly select 17 eligible users to serve as "little judges". After the process begins, buyers and sellers can submit a series of vouchers in the transaction to the background of the system for voting by the "little judge". Among them, the first party to get 9 votes wins the case. Although "random", Xianyu will also delineate a user pool. Eligible "little judges" are selected based on user credit, transaction behavior and activity. As of November last year, about 5 million had met the conditions, and the number of Xianyu users had reached 200 million. Judging from the data alone, the threshold is not too low.